Customer Support at Call Center [Work from home]

Position name: Customer Support/Call Center
Work location: Work from home
Vacancies: 11
Employment Type: Full-time
Probationary period: 3-6 months
Working hours: 09:00 ~ 21:15

Job Description:
We mainly handle inquiries about various products (smartphones, tablets, etc.) and services (e-commerce, etc.) provided by major global companies.

[Flow after joining the company]
Basically, we will take about a month of online training to acquire basic knowledge of the products and services we are in charge of and support methods (with manual).
After the training, we will respond to inquiries from domestic customers through telephone and email.

Job requirements:
◆High communication ability
◆Basic PC operation, typing ability using keyboard
◆Having a quiet working environment where no outside noise is heard
◆Environment that has optical communication line and can work by wire (Wi-Fi is not possible)
◆English business level and JaJapanese business level

Welcome conditions:
◆Call center, experienced customer support
◆ An experienced person who has supported various scenes at the hotel front desk etc.

Expected annual income: 2.68 million yen to 2.80 million yen

Company Benefits:
Salary increase: Once a year
Overtime allowance: Full payment
Overtime work: 20 hours a month on average
Break time: 60 minutes

Welfare:
Social insurance, Welfare pension, Paid leave, Celebratory leave and condolence money etc.

Holiday:
Weekends, public holidays and others.

Application Method:
Please apply from the site below (registration required)
https://www.hiwork.jp/en/job-detail/JA2007130001

Or
Please send us your update English & Japanese resumes at: recruit@b-causebd.com

投稿エリア: 東京
対象エリア: 全国OK
掲載日 2020/09/10

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